Realising ESG goals through digitalisation

(From left) Joji Tokunaga, the managing director of Ricoh Asia-Pacific and Latin America, Jake Yamashita, the CEO and president of Ricoh, and Steven Burger, the general manager of business enablement of Ricoh Asia-Pacific and Latin America.

KUALA LUMPUR (Feb 17): Ricoh (Malaysia) Sdn Bhd is eager to leverage technology in its journey to integrate environmental, social and governance (ESG) practices into its business.

Jake Yamashita, the CEO and president of Ricoh, recently visited the company’s new office in Shah Alam. He believes that digital technology has the potential to accelerate the adoption of ESG.

The company has been doing so by introducing hybrid workplace arrangements for its clients.

The employment of QR codes and hot desks has made it easier for its clients to adopt this new type of work arrangement. The company also developed areas of specialisation in cybersecurity, cloud and IT and digital workflow automation.

Ricoh’s internal target is to achieve net-zero carbon emissions by 2030. From 2015 up to now, the company has managed to reduce carbon emissions by 63% primarily by reducing the use of paper.

Other than that, the practice and adoption of the circular economy are one of the many steps Ricoh is taking to foster ESG. For instance, refurbishing multifunctional printers (MFPs) rather than disposing of them once they are past their lifetime.

The company strongly emphasises collecting, re-engineering and offering clients Greenline products, which are Ricoh-certified refurbished machines and products. This is to give their products a second life and reduce waste.

To create a more inclusive workplace, Ricoh Malaysia also prioritises inclusion and diversity. Their teams consist of a myriad of social and cultural backgrounds.

”The company currently employs almost equal numbers of men and women. We firmly believe in matching the ideal candidate with the ideal position,” says Joji Tokunaga, the managing director of Ricoh Asia-Pacific and Latin America.


Source: The Edge Markets

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